Microsoft reports progress in reviving some services amid global outage disrupting businesses, governments

Microsoft said progress is being made in bringing its popular workplace software back online as a global outage enters its second day, disrupting business communications, police crime reporting, court operations, AI tools and many other services.

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A computer screen shows the Microsoft support page in London. The outage that began on Thursday has had a ripple effect for some companies, government services and millions of users. (Kirsty Wigglesworth/The Associated Press)

Microsoft said progress is being made in bringing its popular workplace software back online as a global outage enters its second day, disrupting business communications, police crime reporting, court operations, AI tools and many other services.

The company said server issues were behind the incident that also affected its Copilot AI assistant and that a broader rollout of software fixes was starting to stabilize the system. It said it was not aware of any malicious activity.

The Redmond, Wash.-based company said it was trying different ways to identify the cause of the problem and get its servers back online, using "a measured approach to identify and repair affected infrastructure."

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